Mentor Blogs

Posts tagged with 'Nuance'

Enabling smartphone “apps”

Posted Sep 27, 2011, by John Day

It’s an article of faith in the automotive industry that customers want to bring their increasingly sophisticated smartphones into their vehicles and use them as easily and effectively as possible without having to take their eyes off the road or their hands off the wheel for more than a brief moment. From the customer’s perspective, the more freedom and flexibility they have to use smartphone “apps,” … Read More

Tags: MovieTickets.com, location-based services, Nuance, Bing, Stitcher, Toyota's Entune, BMW ConnectedDrive, Automotive, OpenBeak, Internet radio, OpenTable, iPhone/MP3 connectivity, Pandora, Ford Sync, smartphone "apps", iheartradio

You don’t need a smart phone

Posted Feb 23, 2011, by John Day

I thought everybody but me had a smart phone but Tony Kraatz, lead engineer for GM’s new infotainment system, the Chevy MyLink, reminded me that, in fact, not everybody has one, so you won’t need one to use MyLink. Any Bluetooth phone or USB device will work, and if you don’t have either of those you can use the 7-inch color touch screen, steering wheel controls, or voice commands to control the radio, … Read More

Tags: IHS iSuppli, Gracenote, Infotainment, Bluetooth, turn-by-turn navigation, Chevrolet, Add new tag, Chevy Volt, Nuance, OnStar, GM, Chevy Equinox, Pandora Internet radio, Stitcher Internet radio, Chevy MyLink

Talking to Ford

Posted Jul 17, 2010, by John Day

I am decidedly not a big fan of automated voice-based customer support systems, so I will admit to being a mite skeptical about Ford’s focus on voice recognition as its primary user interface. But I understand that the company – like all other automakers – is between a rock and a hard place. Whatever features take a driver’s eyes off the road or hands off the wheel are potentially hazardous – and features, … Read More

Tags: Nuance, Sony, Ford Edge, Ford Motor Credit, Bluetooth Message Access Profile, SYNC, iTunes Tagging, Jim Buczkowski, HD Radio, iTunes