Building Android-based Devices
Unleash the full power of your Android-based design for Freescale's MPEC8536 and P1022, Texas Instruments, and Broadcom's Alchemy Processors
Mentor Graphics brings unmatched expertise in optimizing open source software with a team of highly qualified Mentor Customer Application Engineers (CAEs). Mentor engineers have a long history of successfully working with a variety of developers in Linux, Android, and Open Source—and serve today as trusted consultants, developers, maintainers, and active participants within the open source community.
Mentor’s active participation includes:
- The Open Source Rowboat Project supporting Android on select TI OMAP35x, AM37x and AM35x platforms.
- Supporting Android on select Freescale Power Architecture platforms
- Supporting Android on Broadcom Microsystems’ Au1250 and Au1300 development platforms.
Expert support from Mentor Graphics
As you take your code to the next level – and ultimately to final end-device, you may need additional technical support. Mentor Support is qualified to assist you in all phases of project development. Mentor Support is an award-winning global customer support organization leading the way in open source software support. It is the only 5-time recipient of the Software Technical Assistance Recognition (STAR) Award for technical support excellence.
How does Mentor support work?
First, decide which level of support is best for you (Gold or Platinum). Once enrolled, a Mentor Graphics CAE will work with you to gain early understanding and insight into common technical problems that may occur. Mentor CAEs are available to offer recommendations and assistance on a multitude of issues. Having access to a Mentor CAE also helps design teams across the globe accelerate product development and increase product quality.
In addition CAE access, Mentor Support integrates the delivery of technical support through SupportNet, a comprehensive 24x7 online support site. Various Mentor communities are also available allowing you to learn, share, and network with your peers.
|Support Options||Gold Level||Platinum Level|
|SupportNet Access 24x7|
|Direct Contact with Mentor Engineers|
|Online Service Request Management and Tracking|
|Multi-level Escalation Process|
|Customer Named Contacts||1||2|
|Maximum Initial Response (Hours)||2||2|
|Number of Hours of Support per Year||40||140|
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