Support for Valor Products
Your current process to open Cases (Service Requests) for vPlan, vManage, vCheck, VPL, and Trilogy products has changed.
To contact us about Valor software technical questions, please open a Service Request (case) on SupportNet . The former Valor Support Portal will not accept new cases.
If you have an active support contract, and need a SupportNet login, please fill out the short registration form , and we will send you a login within one business day.
Support Offices for Valor Products
Note: Local schedules may vary on holidays.
Asia Pacific Support
Asia Pacific Support Phone (China, Hong Kong, Macao, Taiwan) : +86 4008 870222
Phone (Rest Asia) : +86 755 28814056
Support Hours : Monday to Friday : 9:00AM to 6:00PM ( China Standard Time )
Phone: +81 3 5488 3044
Support Hours: Monday to Friday 9:30 AM to 6:00 PM
Middle East / India Support
Support Hours: Monday to Friday 9:00 AM to 5:00 PM (CET)
North/South American Support
North/ South America Support Phone Toll Free: (+1) 949 586 4111
Support Hours: Monday to Friday 8:00 AM (EST) to 5:00 PM (PST)
Europe / Africa Support
Phone: (+49) 757 168 524 25
Support Hours: Monday to Friday 9:00 AM to 5:30 PM (CET)
VALOR SUPPORT TEAM
The Valor support team has joined the award-winning support team at Mentor Graphics. The applications and support engineers with whom you've worked at Valor are available to provide the same responsive service you have received in the past.
Please open a Service Request on SupportNet to contact the Valor support team.