Mentor Graphics Asia has a team of trained, industry-experienced Application Engineers who provide support for all your Mentor products. To ensure timely response - 2 working hours response time - we work closely with the support engineers in the India Support Center.
The Singapore office has achieved Support Center Practices (SCP) certification. The certification has confirmed our ability to provide customers with consistent, predictable customer support worldwide. It has also demonstrated our commitment to customer satisfaction and world-class technical support.
How to contact us for support:
Telephone in Singapore: (65) 6357 2900
Telephone in Malaysia: 1800 80 1429
The Hotline is open Monday to Friday, 9.00am to 6.00pm.
We encourage you to log your service requests directly at the SupportNet website. This ensures timely response and gives you access to our support web services 24 hours a day. Whichever way you choose to log your service request, our Application Engineers will ensure a timely response.