The purpose of this document is to describe Mentor Graphics' policy regarding the collection and usage of personal data from our external web site www.mentor.com and from any customer satisfaction or product improvement program in which our customers choose to participate.
How we treat your personal information
Mentor Graphics considers all information collected to be our information. It will be collected from you via the forms in various locations on Mentor Graphics websites and from your voluntary participation in product improvement programs, but will not be shared with, bartered, or sold to any third party.
At times, we disclose relevant information about our customers to our contractors in order for them to provide specific services for Mentor Graphics, or to distributors to fulfill a customer order. Our contractors and distributors are bound by strict contractual requirements to keep all information they receive confidential and to use such information solely on behalf of Mentor Graphics. We take reasonable measures to protect the information you share with us from unauthorized access or disclosure.
We collect information from you for the purposes of fulfilling your requests, improving your experience on the Mentor Graphics websites, improving our ability to create individually relevant communications to you about our products and services and improving our products and features to help better solve design problems. You may choose to not supply any personal information to us; however, doing so will limit your access to certain content on our site, such as product demonstrations, white papers, and the like.
How we treat email lists
Mentor Graphics maintains several e-mail lists to keep interested persons informed about events and other items of interest. Individuals can sign up to join our mailing lists in several ways, for example; in response to an email message or by using a form on our website. Other than disclosing to contractors as required for them to perform specific services for Mentor Graphics, we do not sell, trade, lease, rent, loan or otherwise disclose the addresses on these lists to any third party.
How we handle your information changes
We realize that your personal information, including name, company, and email address, is subject to change over time. In the effort to keep your information current and accurate, we are working on tools that, once deployed, will allow you to review your information and update it as needed. In the meantime, if you need to update your information in our records, please send email to Web_Privacy@mentor.com.
How we treat your browser information
Mentor Graphics analyzes the log files of our website to better understand the volume of traffic to particular areas of our site. This information helps us to serve your information needs. Individual users remain anonymous in our website log files unless they have logged into one of our password-protected sites.
For example, when accessing SupportNet, our technical support web site, we may correlate individual registration and browser information to your personal and company information as stored in our business databases. These databases contain support contract expiration dates and other information relevant to delivering and improving support.
In the future, cookies will help us tailor our website to the visitor's individual interests. You can set your browser to notify you when you are sent a cookie so that you can decide whether or not to accept it. Even without a cookie, you can access most information on our web site.
How we treat information collected from a product improvement program
Technological features in our products and on our website may provide data to Mentor Graphics or its contractors and are used for the purpose of making improvements to products and enhancing features used most by our customers. Typically, the limited data collected includes information on product performance, settings, options, output log files, and similar product functionality.
Mentor Graphics analyzes this information along with data from other program participants to help improve user experience. Mentor Graphics will not collect any personally identifiable data in this process and will not disclose your data collected to any third party without your prior written consent, except to Mentor Graphics’ outside attorneys or as may be required by a court of competent jurisdiction.